Privacy Policy

Last updated: June 1, 2026

VivaAI Astrology ("we", "us", or "our") operates the website vivaai.in (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our astrology tools. Please read this policy carefully. By using our Service, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information You Provide

When you use our astrology tools (Kundali Generator, Matching, Horoscope, etc.), you may provide the following information:

  • Full name
  • Date of birth
  • Time of birth
  • Place of birth
  • Email address (for account creation or PDF delivery)

Important: For our free Kundali generator and most calculators, birth details are processed entirely in your browser using client-side JavaScript. This data is not transmitted to or stored on our servers unless you explicitly create an account or purchase a premium report.

1.2 Information Collected Automatically

When you access our website, we automatically collect certain information, including:

  • Device Information: Browser type, operating system, device type, screen resolution
  • Usage Data: Pages visited, time spent on each page, referring website, navigation patterns
  • IP Address: Used for approximate geolocation, security, and analytics (anonymized where possible)
  • Cookies and Tracking Technologies: As described in Section 5 below

1.3 Payment Information

When you purchase premium services (PDF downloads, subscriptions), payment is processed by Razorpay, our third-party payment processor. We do not store your credit card numbers, bank account details, or UPI IDs on our servers. Razorpay's privacy policy governs the handling of your payment information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Generate personalized Kundali reports, horoscopes, and astrological analyses
  • Provide daily horoscope predictions and Panchang calculations
  • Process payment transactions for premium services
  • Deliver purchased PDF reports via email
  • Improve our services, tools, and user experience
  • Analyze website usage patterns through anonymized analytics
  • Respond to customer support inquiries
  • Prevent fraud and ensure website security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following circumstances:

  • Payment Processing: Transaction data is shared with Razorpay to process payments securely.
  • Analytics: Anonymized usage data is shared with Google Analytics to help us understand website traffic and improve our services.
  • Advertising: We use Google AdSense to display advertisements. Google may use cookies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising at Google Ads Settings.
  • Legal Compliance: We may disclose information if required by law, court order, or government regulation.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred as part of the business assets.

4. Data Retention

We retain personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Account Data: Retained for as long as your account is active. You may request deletion at any time.
  • Transaction Records: Retained for 7 years as required by Indian tax and accounting regulations.
  • Analytics Data: Anonymized and retained for up to 26 months via Google Analytics.
  • Free Tool Usage: Birth details entered in our free tools are processed in your browser and not retained by us.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for website functionality, authentication, and security. Cannot be disabled.
  • Analytics Cookies: Google Analytics cookies help us understand how users interact with our website. These collect anonymized data about page views, session duration, and navigation paths.
  • Advertising Cookies: Google AdSense may place cookies to serve relevant advertisements. These cookies may track your browsing activity across websites to deliver personalized ads.
  • Preference Cookies: Remember your settings, such as cookie consent preferences and theme choices.

You can manage cookie preferences through your browser settings or our cookie consent banner. Note that disabling cookies may affect website functionality.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal retention requirements).
  • Portability: Request your data in a structured, machine-readable format.
  • Opt-Out: Opt out of marketing communications and personalized advertising at any time.

To exercise any of these rights, contact us at support@vivaai.in. We will respond within 30 days.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it promptly. If you believe we may have collected information from a child under 13, please contact us immediately.

8. Data Security

We implement industry-standard security measures to protect your personal data, including:

  • SSL/TLS encryption for all data transmitted between your browser and our servers
  • Encrypted storage for any personal data retained on our servers
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal data

However, no method of internet transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Third-Party Services

Our website integrates with the following third-party services, each governed by their own privacy policies:

  • Google Analytics — Website analytics and usage tracking
  • Google AdSense — Display advertising
  • Razorpay — Payment processing
  • NextAuth.js — Authentication (if account features are used)

We encourage you to review the privacy policies of these third-party services.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting a prominent notice on our website and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: